TERMS & CONDITIONS

CUSTOMER CARE

1. Definitions

For the purpose of these terms and conditions:

a) “the Products” refers to any product to be supplied by The Country Sports Shop Ltd. or any of its subsidiaries

b) “the Seller” refers to The Country Sports Shop Ltd. or any of its subsidiaries and

c) “the Purchaser” refers to the buyer of the Products.

 

2. Terms of Payment
a) The Seller shall invoice the Purchaser upon receipt of a verbal or written order for the Products. All invoices are payable upon order. If the Purchaser requires other Terms then written authorisation must be obtained from the Seller prior to any other Terms being implemented.

b) The Purchaser by paying a deposit accepts that they are entering into a contract with the Seller and by doing so they agree to accept these Terms & Conditions of Sale

c) Without prejudice to its other rights and remedies hereunder and at law the Seller reserve the right to charge the Purchaser interest in respect of late payment of any sum due hereunder at the rate of 2.5 per cent per annum over Santander plc base rate from time to time from the due date of payment until payment of full principle amount plus interest in full.

 

3. Delivery of Products

a) Each order shall represent a separate contract and any failure or default of the Seller in respect of any one delivery shall not entitle the Purchaser to treat the contract as a whole as repudiated.

b) The Seller shall deliver the Products within a reasonable time and shall if possible comply with any sensible stipulation of the Purchaser as to the time of delivery. The Seller shall not be liable under any liability as a result of delay in delivery or for any consequences of such delay.

c) The Products will be dispatched by the Seller or via independent carrier at the Sellers risk only when using the Sellers normal means of delivery.

d) Failure to accept delivery may result in handling and storage charges being applied until delivery is accepted.

 

4. Claims for Products

a) Claim for damage, loss or theft in the case of Products must be made within three days of their receipt. Damage or evidence of theft must be held by the Purchaser for return of goods.

b) If the Purchaser does not so notify the Seller in accordance with the above clause the Purchaser shall be deemed to have accepted the Products.

c) The Sellers liability in respect of any Products found to be defective is limited to the replacement of those Products provided that the defective Products are returned or placed at the Sellers disposal.

 

5. Price Lists

a) A price list is not an offer but an invitation to the Purchaser to make an offer on the Terms and Conditions set out herein and on the current price list.

b) Prices are subject to change without notification and orders received from a Purchaser will be accepted at the current prices at the date of order.

 

6. Cancellation / Returns Policy

a) You have the right to cancel your order at any time before a confirmed delivery date free of charge. You have the right to cancel your order within fourteen (14) working days of receiving your products without giving a reason providing the goods are in a re-saleable condition. However the customer does have to pay the cost of returning the goods to us.

b) If you have decided to cancel your order or wish to return your products to The Country Sports Shop Ltd, we will refund your payment within five (5) days of receipt of the goods subject to the goods being in re-saleable condition..

c) This section has been introduced to incorporate the new European Directive on distance selling which is incorporated into UK law by The Consumer Protection (Distance Selling) Regulations 2000. Further information on this can be found on the Department of Trade and Industry.

 

7. Insolvency

If the Purchaser goes into liquidation, becomes bankrupt, or becomes the subject of an administration order, or a receiver is appointed over any of its property or assets, or makes any voluntary arrangements with its creditors, or ceases or threatens to cease to carry on business, the seller shall be entitled to recover all of the Products that belong to the Seller and the Purchaser shall not impede this collection in any way.

 

8. Liability
a) The following provisions set out the sellers entire liability (including any liability for the acts and omissions of its employees, agents or subcontractors) to the Purchaser in respect of the following: i. Any breach of the sellers contractual obligations arising under this agreement ii. Any representation, statement, act or omission including negligence arising under or in connection with this Agreement any such act or omission shall be known as “an Event Of Default”.

b) The Sellers liability for death or personal injury resulting from its own negligence or that of its employees, agents or subcontractors, shall not be limited.

c) Subject to 8(b) the Seller shall not be liable to the Purchaser for loss of profits or any other indirect or consequential losses howsoever arising.

d) Subject only to 8(b) the Seller’s entire liability in respect of any Event Of Default or series of connected Events Of Default shall be limited to the price of the Products.

 

9. English law

These Terms and Conditions shall be governed by and construed in accordance with English law.

​PRIVACY & SAFETY​

The website www.thecountrysportshop.co.uk (hereinafter “we”, “The Country Sports Shop”, “website”, “our”) belongs to The Country Sports Shop Ltd trading as The Country Sports Shop. We respect the privacy rights of our online visitors and understand the importance of securing and protecting the information collected about them.

 

If you are under 18, we require that you inform a parent or guardian about the The Country Sports Shop Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with The Country Sports Shop or placing an order.
 

The following information is provided by The Country Sports Shop to allow our online visitors to be fully informed of our Privacy Policies. By visiting www.thecountrysportshop.co.uk you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. The Country Sports Shop reserves the right to occasionally make changes to our privacy policy. These updated policies will be available to view on line.
 

What Personal Information

The Country Sports Shop Collects From You You can visit our website without providing any personal information. If you would like to receive information concerning The Country Sports Shop you will have to register and provide us with your full name, email address, postal address and telephone number. If you would like to place an order on line The Country Sports Shop will require this same information above plus your credit card details and billing address, thus allowing The Country Sports Shop to process and fulfil your order. You may also choose to store your credit card details with us. This will only be done with your consent. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Anytime you can ask The Country Sports Shop to delete your personal information. Payment details will be deleted 21 days after a purchase has been complete.


 

Other Information The Country Sports Shop Collects

 

If you give The Country Sports Shop your personal information we will use this information to register you with our website. We will send you announcements or communications by email only if you give us your permission by submitting your personal details. We may collect non-personal data about use of the website for administration purposes. For example pages visited, times and volume of use of the services as well as Traffic Data. This includes logs, details of networks, time of log-on or access, length of sessions and similar systems data, allowing The Country Sports Shop to review and improve our services to you.
 

Security

 

The Country Sports Shop uses appropriate security information to help protect the information you give us and to ensure that your shopping experience is safe, simple and secure. The Country Sports Shop uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal ‘http:’ This means that you are in secure mode.


 

Cookies

Cookies are pieces of information a website can send to your computer for record keeping purposes. The Country Sports Shop uses Cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. They allow us to ascertain which web pages are visited and for how often to make our website more user friendly and to give you a better experience when you return to the website. Most web browsers automatically accept Cookies but you do not have to accept them. However your visit to our website will be significantly enhanced if Cookies are not disabled. If you choose not to receive Cookies, you may still use most of the features of our website, including the ability to purchase items.


How This Information May Be Used, Including Anyone It Might Be Shared With

 

The Country Sports Shop will use your personal information for processing your orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account successfully. The Country Sports Shop may also check your personal information with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. The Country Sports Shop may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design and to better meet our visitors' needs. At no time will we pass on your personal or statistical details to a third party.

 

Unsubscribe

When you register with www.thecountrysportshop.co.uk we will provide you with a link to the Privacy Policy and the Consent Button for the collection of your personal data. At all times, we will offer you the opportunity to unsubscribe from any service to which you have registered. Any e-mail we send you will contain an easy automated ‘unsubscribe’ link so that you can choose not to receive certain emails from The Country Sports Shop. Should you choose to have your name and personal data completely removed from our database please send an email to shop@thecountrysportshop.co.uk or by writing to us at: The Country Sports Shop, The Old Kiln, Pottery Road, Bovey Tracey. TQ13 9DS Please allow seven days for your personal data to be removed.

 

Accessing Your Personal Details

 

If for any reason you are concerned that your personal data held by The Country Sports Shop is not correct, please visit our website and after logging into your account, your personal information will be made available for you to review and change. Only you or, upon your request, our Customer Services may access your personal data from the website using your password and User ID. Each time you make a purchase you can change or delete saved credit card details. If you prefer, you may contact us by email at info@thecountrysportshop.co.uk or by phone on +44 (0) 1626 830031 and we can amend your personal details for you. Contact Us If you have any comments or queries regarding our Privacy Policy or if you wish to exercise your right of access opposition and correction of your personal data please send an email to info@thecountrysportshop.co.uk or by writing to us at: The Country Sports Shop, The Old Kiln, Pottery Road, Kingsteignton. TQ13 9DS By visiting www.thecountrysportshop.co.uk you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments